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FAQ
How long will it take to get a reply after we send you an inquiry?
We will reply to you within 12 hours after receiving the inquiry on weekdays.
Are you a direct manufacturer or a trading company?
We are a production factory, and we also have an international trade department. We produce and sell our products.
What products can you provide?
We mainly produce first aid kits, and medical consumables such as bandages, emergency blankets, tourniquets, chest seals, accessories, etc.
What are the main application areas of your products?
Our products cover almost the entire first aid-related market. There are first aid kits for different usage scenarios, such as home, school, office, factory, outdoor, pet, car, military, hospital, etc., including soft bags, plastic boxes, iron boxes, and various sizes available.
Can you make customized products?
Yes, we mainly make customized products. We develop and produce products based on pictures or samples provided by customers.
Do you produce standard parts?
Yes, in addition to customized products, we also have some regular first aid kits, mainly including home use, military use, outdoor use, etc., and some emergency medical items such as emergency blankets, tourniquets, chest seals, etc.
What is your company's production capacity?
We have 40 workers and 3 first aid kit assembly lines, which can produce more than 3,000,000 first aid kits per year.
How many employees does your company have, and how many of them are technicians?
The company currently has more than 40 employees, including more than 20 professional production personnel, 1 designer, and 2 quality inspectors.
How does your company ensure product quality?
First of all, we will have corresponding inspections after each process. For the final finished products, we will do a full inspection according to customer requirements and international standards; each order will have three inspections. The first is the inspection when the raw materials or semi-finished products enter our warehouse. During the production of the assembly line, the inspector will always check online. After the goods are completed, the third inspection will be carried out. At the same time, customers can arrange for inspectors to come to the door for inspection.
What is the payment method?
When quoting, we will confirm the transaction method with you, FOB, CIF, CNF, or other methods. For mass production, we usually pay 30% advance payment first and then pay the balance upon seeing the bill of lading. Most of our payment methods are T/T, of course, L/C is also acceptable.